LEGAL WARNING

 

1. LEGAL TERMS AND CONDITIONS
1.1. General legal notice
1.1.1. Identification data

In accordance with the provisions of Law 34/2002, of June 11, on Services of the Information Society and Electronic Commerce (LSSI), we make the following identifying information available to you in relation to the website  www.dominnico.com :

• Name of the Holder: DOMINNICO (Domingo Rodríguez Lázaro)

• CIF: 48769149H

• Registered office: Calle Córcega, 594, 6º 2ª, 08025, Barcelona, Barcelona.

• Email:  dominnico.web@gmail.com

 

1.1.2. Intellectual property of the web

All the intellectual property rights of the content of this web page, its graphic design and its source codes, are the exclusive property of Dominnico, corresponding to us the exclusive exercise of the exploitation rights of the same.

Therefore, its reproduction, distribution, public communication and transformation, in whole or in part, without the express authorization of Dominnico, is prohibited. Similarly, all trade names, trademarks or different signs of any kind contained in this web site are protected by law.

 

1.1.3. Website content and links

At Dominnico we are not responsible for the misuse of the contents of our website, being the sole responsibility of the person who accesses or uses them.

Nor do we assume any responsibility for the information contained in the web pages of third parties that can be accessed through links or search engines from the dominnico.com web page.

 

1.1.4. Exchange or dissemination of information

Dominnico declines all liability arising from the exchange of information between users through its website. In particular, we are not responsible for the use that minors may make of it in the event that the content accessed may hurt their sensitivity.

1.1.5. Update and modification of the website

Dominnico reserves the right to update, modify or eliminate the information contained in its web site, and its configuration or presentation, at any time, without prior notice, and without assuming any responsibility for it.

 

1.1.6. Notes on technical aspects

At Dominnico we do not assume any responsibility that may arise from technical problems or failures in computer equipment, not attributable to our Company, that occur during the connection to the Internet network, as well as for damages that may be caused by third parties through illegitimate interference beyond Dominnico's control.

We are also exempt from any liability for possible damages that the user may suffer as a result of errors, defects or omissions in the information that we provide when it comes from sources other than us.

 

1.1.7. User data processing

In compliance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, Dominnico informs its clients that any personal data they provide will be included in an automated data file of personal character, created and maintained under the responsibility of Dominnico.

The purpose of this file is to facilitate the processing of orders and send commercial offers in the future on products and services that may be of interest to our customers.

Dominnico guarantees the security and confidentiality of the data provided. In this way, it undertakes to comply with its obligation of secrecy of personal data and its duty to save them and adopt all necessary measures to prevent their alteration, loss, treatment or unauthorized use. Therefore, all the information about our clients will not be used for commercial purposes nor will it be transferred to third parties.

Dominnico's customers may at any time exercise their rights of access, rectification, cancellation and opposition, communicating it in writing to our email address.

 

1.1.8. Access security

Access to the pages through which the Dominnico customer consults personal data, requests additional information or contracts any of the products we offer is done through a secure line.

1.1.9. Typographical errors

Dominnico is not responsible for typographical errors in prices, promotions, offers, or promotional conditions in general. In the event that at any time an error of this type occurs, beyond the control of Dominnico at all times, it will be corrected immediately. If there is a typographical error in any of the prices or promotions shown and a customer has made a purchase decision based on said error, we will notify you of said error and the customer will have the right to cancel their purchase at no cost on their part.

 

1.1.10. product availability

Dominnico reserves the right to refund the amount of your order if it is not possible to send or deliver the merchandise in the aforementioned terms.

 

1.2. Limitation of liability

Dominnico is not responsible for damages caused to the website users' systems, since access does not imply Dominnico's obligation to guarantee the absence of viruses or other harmful computer elements. It is the users' responsibility to have adequate tools to detect and uninstall harmful software.

Dominnico reserves the right to modify, update, suspend, interrupt or delete the contents, services and availability of the website at any time without prior notification.

Dominnico is not responsible for damages arising from illegal or improper use of the website.

 

1.3. Legislation and jurisdiction

These general conditions will be interpreted in accordance with the legislation in force in Spain on the matter, which will be applied subsidiarily in everything that has not been provided for in them. (Basically Law 34/2002 of July 11 on information services and electronic commerce).

Users of our website are aware of all the above and accept it voluntarily.

For the resolution of any conflict that may arise from access to the website, the user and Dominnico waive their own jurisdiction that may correspond to them and agree to expressly submit to the Courts and Tribunals of the city of Barcelona.

 

1.4. Online dispute resolution platform

[If the company chooses to register on the Online Dispute Resolution platform] Online dispute resolution in consumer matters in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides a dispute resolution platform in line that is available at the following link:  https://ec.europa.eu/consumers/odr/

 

2. PERSONAL DATA PROTECTION

Check our Data Protection Policy  and our Cookie Policy .

 

3. SHIPPING FORMS AND DEADLINES

The deadlines indicated below are computed from Monday to Friday and may be altered by local or national holidays. If the chosen form of payment is bank transfer, these terms can be modified, since the order will be sent at the moment that said transfer is effective.

• On special dates such as Christmas, Three Kings, bank holidays or special promotions (Black Friday, Light Friday....), we do not guarantee that the delivery will be made on time, due to the volume of merchandise from transport agencies.

• Dominnico reserves the right to modify delivery times and the type of shipment without prior notice in the case of special cases.

• In no case will shipments be made to post office boxes.

• If the order is not picked up, it will be sent to the MRW warehouses.

 

3.1. Shipments to Spain (Peninsula)
3.1.1. Home delivery

In this case there are four shipping methods depending on the availability and customer preference:

• Urgent Shipping 24h. Cost of postage € 9.

• Standard Shipping up to 7 business days. Cost of postage € 6.

• Extended Shipping 12 to 15 days. For these products there is no possibility to select another shipping option. Shipping costs €6.

In Urgent 24h shipments, Dominnico guarantees delivery to the carrier, the same day the order is placed, of all those orders that are formalized before 4:00 p.m. (Spanish peninsular time). As long as they are made from Monday to Friday (except holidays), otherwise the order will be processed the first business day after the day it was made. This shipping method is available only for those products with the indication "Stock 24h" and orders with home delivery. Delivery within 24 hours cannot be guaranteed in the case of towns more than 50 km from the closest transport agency to the place of shipment. 

Free shipping on orders over €100 (VAT included) or €50 for Standard Shipping.

 

3.2. Shipments to Spain (Balearic Islands)
3.2.1. home deliveries

In this case there is a shipping method:

• Standard Shipping 3 to 5 days. Cost of postage € 9.99.

Free shipping on orders over € 100 (VAT included) for Standard Shipping.

 

3.3. Shipments to Spain (Canary Islands, Ceuta and Melilla)

For this type of shipment select as Country: Spain (Canary Islands), Spain (Ceuta), Spain (Melilla).

Sales to the Canary Islands, Ceuta and Melilla will not be subject to VAT (21%), however, the customs system will apply the corresponding tax charges. In no case will we be able to determine the amount of taxes to be paid by the customer upon receiving his order since it depends on local customs and taxes.

The exact amount of postage will be calculated based on the final weight of your order. You can check it directly in the basket before confirming the order.

Free shipping on orders over €100 (VAT included) (as long as they do not exceed 20 Kg in weight).

 

3.3.1. Home delivery

• Standard Shipping 8 to 12 days (possible delays caused by customs are not considered).

• Extended Shipping 18 to 23 days. For these products there is no possibility to select another shipping option.


3.3.2. Shipping with collection at the Post Office

• Standard Shipping 8 to 10 days (possible delays caused by customs are not considered).

• Extended Shipping 18 to 23 days. For these products there is no possibility of selecting another shipping option.

By entering your postal code, the offices closest to that code are displayed. The order will be delivered to the Post Office designated by the user. When you arrive at the office, the user will be notified by SMS and/or email.

 

3.4. Shipments to international destinations
3.4.1. Germany, Austria, Belgium, France, the Netherlands, Italy, Luxembourg, Poland, the United Kingdom, the Czech Republic and Switzerland.

Standard shipping 15 business days.

• Orders less than and equal to €300. Cost of postage €21.

• Orders over €300. Shipping costs €9.

 

3.4.2. Bulgaria, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Romania, Slovenia and Sweden.

Standard shipping 15 business days. 

• Orders less than and equal to €200. Cost of postage €28.

• Orders over €200. Free shipping.

 

3.4.3. Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Uruguay, and Venezuela.

Standard shipping 15 business days. 

• Orders less than and equal to 2 kg. Cost of postage €40.

• Orders over 2 kg €. Shipping costs €60.

 

3.4.4. Canada and the United States.

Standard shipping 15 business days. 

• Orders less than and equal to 2 kg. The cost of the postage € 38.

• Orders over 2 kg. Shipping costs €60.

 

3.5. Cancellations

Orders that are confirmed and in the preparation phase cannot be canceled. If you want to cancel your order, you must contact our Customer Service department so they can tell you how to proceed.

4. CHANGES AND RETURNS

If for any reason you are not satisfied with your order, you have a period of 30 calendar days, counting from the date of delivery of the order, to return it. (Offering our clients a term superior to the legal one of 14 days according to the art. 102 and 104, of the RDL 1/2007, of November 16, by which the consolidated text of the General Law for the Defense of the Consumers is approved and Users and other complementary laws.

How to make the return or change?

• Return the product remotely, for this you must contact via email to  dominnico.web@gmail.com  and the order will be collected, with the costs borne by Dominnico.

You must send us the product in perfect condition, unused and in its original packaging, including guarantees, labels and instructions for use. 

It is very important that you return the product (s) perfectly packed. In the event that the products are damaged due to improper packaging, we will not accept the return. 

Once we receive the merchandise in our warehouses and verify that all the above conditions are met, Dominnico.com will accept the return of the product and the amount will be refunded according to the payment method made, and, where appropriate, the shipment. of the new product:

a) If you made the payment through your Stripe account, the amount will be credited to the same Stripe account.

b) If you made the payment through your Paypal account, the amount will be credited to the same Paypal account.

Note: You will receive the refund of the amount within a maximum period of 7 days from the receipt in our warehouse of the exchange or return product.  

 

4.1. Right of withdrawal

The buyer has the right to cancel their purchase within a period of 14 days from receipt of the order as long as they communicate within said period, the product is in perfect condition, unused and in its original packaging, including guarantees, labels and instructions for use. use, directly through the usual means of contact published on our website.

The cost of return shipping is borne by the customer, but if your original order had shipping costs, they will always be returned in the standard shipping cost option 3-5 days (even if the original order has another shipping method).

 

 

4.2. product availability

Dominnico reserves the right to refund the amount of your order if it is not possible to send or deliver the merchandise in the aforementioned terms.

 

5. METHODS OF PAYMENT

The system will automatically show you the payment methods available for your order. Check here the details and the availability or not of each of the payment methods that our system supports:

•Stripes

• PayPal

 

5.1. Stripe

Stripe is a technology company, whose software enables individuals and businesses to receive payments over the Internet.

For more information you can visit the website of  Stripe .  

 

5.2. PayPal

PayPal enables consumers with email to send payments online safely, conveniently and cost-effectively. PayPal's network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. Paypal offers a service specially designed for those who are not satisfied with traditional payment mechanisms.

For more information you can visit the website of
  PayPal .

 

6. WARRANTY

Dominnico offers its customers a 2-year legal guarantee against manufacturing defects.

Dominnico offers its customers a 2-year legal warranty for new items, additionally, Dominnico customers benefit from the commercial warranty given by the different manufacturers of each of the items, in cases where it is for a longer period.

Defects or damage due to improper use or handling of the material or wear caused by normal use of the same, are not included in this warranty.

Decreases in the functionality of the articles, due to their design limitations, are also excluded from the coverage of this guarantee.

If upon receipt of the order, before the product is used, you find any defect or failure in what you received, you will have to contact us through Customer Service, we will ask you for a photo of the defect and we will take care of collecting the product, once we receive it, we will proceed to change or replace it immediately or in the event that it is not possible to return the money.
 

7. PRICE LIST

All the prices shown in the list of our products are with taxes provided that in the initial configuration you have selected one of the countries of the European Union as the shipping country and without taxes in the rest. In Spain, in the case of the Canary Islands, Ceuta or Melilla, if the user is identified, the prices also appear without taxes. This is because applicable taxes vary depending on the country from which the purchase is made.

In relation to Value Added Tax, as a general rule the tax rate of 21% will be applied for the territory of the European Union where this tax is applicable. All those companies belonging to countries of the European Union except Spain and that are registered as an intra-community operator will be exempt from paying this tax. In the sale to any other country in the world, VAT will not be charged, however, the customs systems of each country will apply the corresponding tax charges. All customs clearance costs and import taxes are not included in the price of the item or the shipping price, and must be paid at destination by the recipient of the merchandise.

Due to its special tax regime, the geographical areas corresponding to the Canary Islands, Ceuta and Melilla are considered non-community territories. Therefore, purchases made by residents of these territories are exempt from paying VAT (all customs clearance costs and import taxes are not included in the price of the item or shipping, and must be paid in destination by the recipient of the goods).

The prices displayed on Dominnico.com may be reviewed and modified if the conditions require it at any time.

 

7.1. Sales

All the products that Dominnico.com promotes at a special price will be displayed on the website with the following information: offer price, regular price, discount percentage and end date of the offer or promotion. Said offers will be available until the indicated date, unless stocks last, in which case the product will automatically disappear from the web.

The offers are not combinable with other offers, packs, discounts or special promotions in force. The offer with the highest discount will always apply.

Any pack is considered as a special promotion and is not subject to any other discount.

 

Last Updated: April 15, 2021